This Privacy Policy describes the use made of the data collected as part of your business relationship with Panorama and the rights that members have for such data. 


Under current legislation in Québec and Canada, namely the Act respecting the protection of personal information in the private sector as well as the Personal Information Protection and Electronic Documents Act (collectively referred to as the "Act"), Panorama is responsible for the personal information it collects and uses in the normal course of its business to exercise the rights provided for in the Member Agreement. 

This Privacy Policy may be modified at any time without notice.

 

What Personal Information is Collected?


Personal information refers to any data that can identify an individual. Upon joining Panorama or making subsequent updates to an account, certain information may be provided, such as:  First and Last Name, mailing address, email address, necessary data for the identification of repertoire, and other information shared within the context of the business relationship and use of the Octave portal (refer to the terms of use). 

Why is Personal Information Collected?


  • To exercise the rights granted to Panorama by members under the Member Agreement.
  • To pay royalties to rights holders.
  • To comply with legal and regulatory obligations.
  • To communicate with members.

Who Can Access Personal Information?


Only Panorama employees, national and international partners (such as other collective management organizations and music users), and IT providers may have access to certain personal data strictly for the purposes of exercising the rights granted to Panorama under the Member Agreement.

All individuals with access to your personal data comply with security and confidentiality requirements, including those stipulated by the Act. Under no circumstances will the data be disclosed to third parties for commercial purposes beyond what is outlined in the Member Agreement.

Data Hosting


Personal data is hosted on servers located in Canada. As part of Panorama's international activities, some data may be transferred to servers outside of Canada, which may be subject to foreign regulations and disclosed to foreign authorities under those regulations.

Your Rights Regarding Personal Data


The Act provides a right of access and rectification of personal information, subject to certain exceptions. To exercise these rights, please send your request by email to info@panorama.mu. Note that you will be required to prove your capacity and identity, as well as comply with the conditions for exercising these rights under the Act.

Data Protection


Measures are taken to ensure the integrity, security, and confidentiality of your personal information, including limited and controlled access to databases, multi-factor authentication, encrypted data, and other protective measures.

Retention Period


Personal information is retained as long as necessary to exercise the rights granted under the Member Agreement or in accordance with applicable laws.

Cookies


Cookies are files used to log visits to a website. Only those essential for authentication are used on the portal. Users can disable cookies via browser settings, although this may impact certain site functionalities.

External Links


Panorama may suggest links to other websites, but it does not control, recommend, or endorse them and is not responsible for any sites that it does not own or operate.

Access to your Personal Information


Anyone wishing to access the personal data that Panorama holds about them can send a request to the organization’s Privacy Officer:

Hubert Léveillé Gauvin, Director of Operations
Privacy Officer

305, rue de Bellechasse, Unité 204
Montréal (Québec) H2S 1W9 Canada
438 799-0742
privacy@panorama.mu

Panorama takes the confidentiality and privacy of personal data very seriously. If you have any questions or concerns regarding the Privacy Policy, please get in touch with the Privacy Officer.

Please note that this Privacy Policy may be modified at any time. If updates occur, Panorama will post the changes on its website to ensure continuous information about any revisions.